The Ministry of Social Development has bought client management software to boost its service to job seekers.
MSD announced today it bought Electronic Client Management System, designed specifically for social security and employment applications, from Curam Software. The project will cost $54 million.
Work and Income Deputy Chief Executive Liz Jones says the software will make a huge difference to the way staff work with clients.
"The Ministry of Social Development's new client management system will enable our staff to work even more effectively to support clients into work," she said in a statement today.
"The new smart system streamlines administration time and supports best practice case management."
Automatic components of the system will allow new staff to get up to speed faster, she says.
"The $54 million cost of the project will be met out of the Ministry's budget," Jones says. "Money has been set aside over the past few years for this purpose. No additional funding is required from government."
The first phase will be introduced in July 2007 and implemented by the end of the year.