Kiwibank to get a web facelift

Complete overhaul of website planned

Kiwibank is planning a complete revamp of its web presence aiming to become "New Zealand's best interactive bank".

The state-owned bank is seeking a design firm to undertake the overhaul, which will cover both the public website and the internet banking site.

Tender documents issued today say the bank is looking for a partner that can create designs that speak "to our customers and creates deeper relationships through improved content, functionality and best-of-breed software to build customer relationships, maintaining and increasing our status as their main financial institution."

Designs must reflect "Kiwibank’s spirit, personality, brand essence" and enable customer interaction.

The documents specify the design partner must be Wellington-based.

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