New version of SalesLogix CRM released

'Some good stuff in it,' says NZ customer

New Zealand SalesLogix customers spoken to by Computerworld are impressed with version 6.2, the latest release of the CRM package, but aren't planning upgrades yet.

Adi Hansell, systems and support manager at tourism assurance body Qualmark, says an upgrade isn't on the cards this year.

"We went to a briefing on what would be involved and it looks fine, but [an upgrade] isn't in our budget this year. But we'll probably do it — maybe next year."

ACT communications manager Gavin Middleton says the political party won't be upgrading this year either. "We've got a faily busy year in politics coming up."

A seminar by SalesLogix reseller The Integrators showed version 6.2 "has some good stuff" in it, but the priority for ACT will be the election, Middleton says.

ACT implemented SalesLogix 5.2 in 2002 and uses it to manage its contacts and integrate their details with information from the Electoral Roll.

Newsletter subscriptions are also managed by the system.

SalesLogix 6.2 includes a new customer service module and other functionality includes the ability to import users direct from Windows, without using Active Directory.

SalesLogix has a solid customer base in New Zealand, mainly among mid-size organisations, but lost out when the former Tradenz and Industry NZ merged to become New Zealand Trade and Enterprise in 2003.

NZTE ultimately chose Pivotal, the legacy CRM system of Industry NZ, over SalesLogix, which had been at Tradenz.

Other New Zealand SalesLogix customers include Woosh Wireless and The Open Polytechnic.

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