Australian health software vendor TrakHealth has scored its first customer win in New Zealand, signing up St George’s private hospital in Christchurch for its TrakCare hospital management system.
St George’s finance manager, Greg Brooks, says the need for a new system came about when global health software vendor iSoft bought New Zealand’s ihealth and, with it, ihealth’s Galen system, which St George’s had run for approximately 17 years.
“iSoft signalled they would end support for it mid-term,” Brooks says.
Although iSoft had products that fitted the bill for a Galen replacement, St George’s “felt it was important to do a formal RFP. The hospital wanted to look at other offerings, he says.
Site visits to iSoft and IBA followed, as did a visit to Sydney’s St Vincent’s hospital, which runs deLacy, a system it built itself.
Later in the tender process, IBA Australia withdrew its bid, because of complications stemming from the company’s purchase of health software vendor E Pi, and St Vincent’s decided deLacy was still in development stage and so wasn’t ready to be rolled out at another site.
Jade was also in the running, as were several other tenderers, but TrakHealth was selected in the end, says St George’s IT manager, Julian Young, because of “its object-based orientation and the way it utilised the browser.”
Compliance with New Zealand’s National Health Index was also important and something TrakHealth had to ensure in order to bid for the St George’s contract.
To meet the hospital’s requirements, TrakHealth had to deliver an interactive operating theatre management module. St George’s was a beta site for the development of that module and had input into its creation.
Phase one of the project — the implementation of an electronic patient record system, operating theatre management module and maternity management module — went live at the beginning of February. Brooks says a completion date is yet to be set for phase two, which will involve integrating the TrakHealth package.
“We’re still working on a couple of issues before going forward.”
Phase two will include medical records tracking, integration with external pathology and radiology systems, and clinical discharge summaries.