Microsoft is denying speculation that it plans to cripple copies of Windows XP for users who refuse to install its controversial antipiracy tool, Windows Genuine Advantage (WGA).
However, it has confirmed that for its upcoming Windows Vista operating system, companies will be required to activate their software differently than they do today in order to prevent the leakage of volume licences that are the source of most Windows piracy.
Last week a blogger reported on a conversation between a Windows user and a Microsoft support staffer, who allegedly admitted that users who refused to install the WGA update would be given 30 days before their copies of Windows would stop working.
Microsoft refused to deny the report at the time, but later, it appeared to sing a different tune.
“No, Microsoft antipiracy technologies cannot and will not turn off your computer,” says a spokeswoman with Waggener Edstrom, Microsoft’s public relations firm. “The game is changing for counterfeiters. In Windows Vista, we are making it notably harder and less appealing to use counterfeit software, and we will work to make that a consistent experience with older versions of Windows as well.”
Last year Microsoft began testing WGA as a way of trying to find pirated copies of Windows. In June, it announced that users would need to download and use WGA to be eligible to download the latest versions of add-on software such as Internet Explorer 7 and Windows Media Player 11. Users would still be able get the latest security updates, though (Organisations that buy Windows XP through large package deals are exempt from having to install WGA).
Since then, Microsoft has taken considerable heat from consumers and the media, who have likened WGA to spyware that has sometimes inaccurately labelled legal copies of Windows as pirated.
Through its spokeswoman, Microsoft says that “80% of all WGA validation failures are due to unauthorised use of leaked or stolen volume licence keys.”
Still, WGA has been so controversial that it led a French programmer to develop a tool to delete WGA and a Windows customer in Los Angeles to file a class-action lawsuit.
Microsoft has tried to appease customers by releasing a new version of WGA that checks users’ computers only once a month, rather than every day.
The lawsuit, filed this week in US District Court in Seattle, alleges that WGA violates antispyware laws by not fully disclosing itself when it is delivered to Windows users through Auto-Update. The suit is headed by the same lawyer who also led the class-action lawsuit earlier this year against Sony, for not disclosing that it had placed copy-protection rootkit software on customers’ PCs via music CDs it sold. Sony later settled the lawsuit.
Microsoft calls the lawsuit “baseless”, and says WGA is a necessary part of its campaign to catch those illegally using Windows XP, especially those using volume licence keys issued to corporations.
Volume licences have long been Microsoft’s Achilles heel. Organisations are generally issued a single volume licence key which is used to activate hundreds or thousands of copies of Windows at a time. Those keys can be copied or stolen and have been passed around online.
To thwart the practice, organisations that upgrade to Windows Vista along with Longhorn Server will be required to run a small application called a Key Management Service. According to Microsoft, the service will track how many copies of the software the companies have paid for and how many they have installed.
When asked if companies that have installed more copies of Vista than they have purchased will find those copies deactivated, Microsoft says that companies “should think of it more like an application that tracks and protects their use of their Volume Licence keys and installations.”
Paul DeGroot, an analyst at Washington-based Directions On Microsoft, says that while most consumers may find this sort of tracking by Microsoft intrusive, user organisations may actually welcome it.
“Most corporations have no interest with getting away with anything at Microsoft’s expense,” he says. Indeed, users, especially those that have merged with another company or undergone a restructuring, often have a hard time keeping track of all the software they own. Most will “overbuy licences because it’s cheaper to do that then to designate staff people to actively manage them.”
Microsoft says the Key Management Service will include administrative tools to help companies manage licences.
“Microsoft isn’t tracking the numbers of copies installed; the key management services are internal to the organisation,” the spokeswoman says. “We will be rolling out Vista deployment guidebooks and information for customers and channel partners later this summer.”
As for consumer users of Vista, DeGroot says there is a good chance they will encounter WGA, or something like it.
“We don’t have specific details to share on individual features of WGA in Windows Vista at this time, but WGA will continue to be a part of Microsoft’s Genuine Software Initiative.”