We’re not out to kill off Red Hat: Ellison

Our cut-price support offer is 'just capitalism', Oracle CEO says

While it wasn’t quite the Linux announcement that had been expected, Oracle’s latest move will definitely see the company butt heads with the leading distributor of the open-source operating system, Red Hat.

Oracle will offer “full support” for Red Hat’s Linux distribution to both Oracle and non-Oracle customers, Oracle chief executive Larry Ellison says.

Ellison was widely expected to announce an Oracle-branded version of Linux at his company’s recent OpenWorld conference in San Francisco. He kicked off the rumour mill about such a development in April when he revealed Oracle had weighed up the benefits of acquiring either of the leading Linux distribution players, Red Hat or Novell.

One of the key issues slowing the adoption of Linux is the lack of “true enterprise support,” Ellison says. If a customer has a problem with the Linux kernel, often the bug is fixed by distributors in future versions of the operating system, not the current release. In addition, Linux support has tended to be costly and some users would welcome ICT vendors indemnifying them against any potential lawsuits.

“We’d like to fix [all] that,” Ellison said, while unveiling the second iteration of Oracle’s Unbreakable Linux support offering. His speech included a logo of the Linux symbol Tux the penguin outfitted with armour and some real penguins waddled onstage at one point.

Pricing for Oracle support for Red Hat Linux will start from US$99 (NZ$148) per system per year for bug fixing and patches rising to US$1,199 for premium support, which includes indemnification.

Ellison denies that Oracle’s out to kill Red Hat. “This is capitalism; we’re competing,” he says. “We’re trying to offer a better product at a better price. Our goal is to make all versions of Linux better.” He stresses that Oracle also doesn’t intend to further fragment the Linux market. “We’re not trying to differentiate from Red Hat code,” Ellison says. “We’re going to stay synchronised with the Red Hat version [of Linux].”

Oracle will make all the bug fixes it comes up with freely available to all Linux distributors as well, he says.

Ellison showed video clips of support from the heads of its partners including Advanced Micro Devices, EMC, Hewlett-Packard and Intel. In his clip, Michael Dell, the chairman of Dell, welcomed the announcement and said his company will use Oracle for its Linux support.

Oracle first launched Unbreakable Linux support in 2002 as a way to convince customers to use Oracle database grids running on the open source operating system. Since that time, Oracle has built up its internal support for Linux.

Laurie Mann, vice president of engineering at Yahoo, says his company has support contracts with both Red Hat and Oracle for Linux.

“We’ve found support from Oracle at worse case equivalent to what we get from Red Hat and in the best case, better than Red Hat,” he says. With Red Hat, “[it was] two calls before support was talking to someone about embedded Linux on a toaster,” Mann says. “[Now] instead, we can call Uncle Larry, and Uncle Larry, it’s your problem to fix.”

Oracle and Red Hat have appeared to be on something of a collision course this year. Oracle had been widely expected to buy open source middleware vendor JBoss, but instead Red Hat acquired the company for US$350 million. With that move, Red Hat entered the middleware market where Oracle already has a strong presence with its Fusion offering.

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