Appliance monitors, analyses employee behaviour

Mapping your organisational network can produce efficiencies

Business and IT executives looking to drive bottlenecks out of business processes and uncover security threats might want to check out a product that promises to map a company’s organisational network and analyse how it can be optimised.

ETelemetry plans introducing its Metron EBA (Enterprise Behaviour Analysis) appliance to attendees at this week’s Interop conference and exposition in Las Vegas.

The product is an extension of the company’s Metron appliance, which matches IP addresses to end user names. Metron EBA can provide business and IT executives with a map of who talks to whom in the organisation and via what communications method — for instance, email, instant message or internet. Dubbed “organisational network analysis,” the technology can help managers re-engineer business processes or spot anomalous employee behaviour that may represent a threat to the company, eTelemetry executives say.

“Metron EBA can show how people communicate within an organisation and if they are doing so effectively and efficiently,” says Ermis Sfakiyanudis, eTelemetry president and CEO.

The appliance sits on the network, takes a snapshot of its users and passively monitors traffic, tracking various modes of communication such as data, voice, email or IM. Metron EBA can then display which employees interact the most and how that interaction relates to business productivity. For instance, one employee may be connected to several groups and serve as an unofficial liaison, unbeknownst to upper management.

“Executives might not realise losing that person could impact on multiple departments, or they may want to be sure to capture the intellectual property of that employee before it’s lost,” says Sfakiyanudis.

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Tags etelemetryNetworking & Telecomms IDmapping

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