Some customers of 2degrees report they have not been able to receive text messages from overseas.
One told Computerworld he could send but not receive texts from Germany and Switzerland.
In a statement the company says: “Some wireless networks in other countries haven’t correctly loaded our network information into their core networks.
“In this case, we’ve loaded their network information into our core network, so our customers can send texts to them, but their customers won’t be able to respond until their network is set up to do the same. We’ve already contacted these networks to alert them to the problem.”