Kiwi technology behind Dymocks kiosks

Advance Retail has also implemented a kiosk technology solution for Paper Plus

Kiosks dispensing digital books at Dymocks stores across Australia and New Zealand are being developed by Auckland-based Advance Retail Technologies.

The customer self-service kiosk solution is part of a point-of-sale (PoS) product suite, says Advance Retail chief executive Mark McGeachen. The company has developed the kiosk technology in partnership with media design company Phosphor Essence, also based in Auckland.

Advance Retail has also implemented a kiosk technology solution for Paper Plus. The technology was first installed in the Paper Plus store in the Silvia Park shopping mall in Auckland five months ago, and then gradually rolled out to new stores, he says.

Last month, Dymocks expanded its online offering to include more than 120,000 digital books, which customers can download either at home or using the in-store kiosks and a Dymocks-branded USB stick.

The kiosks could arrive in New Zealand next year, according to Dymocks resale business manager Doris Mousdale.

The kiosk technology suit is made up of a range of modules, for example a “book-find function” in the case of Paper Plus and Dymocks, but also a gift registry module, and modules for checking the prices of goods through scanning, swiping gift cards and looking up loyalty points, says McGeachen.

The Paper Plus solution has a book-find function, while the solution for Dymocks also includes support for purchasing electronic books, he says.

The company has been working on the kiosk technology project for a year now, and is “finally getting some traction”, says McGeachen. In addition to Paper Plus and Dymocks, there are a few other pilot projects that are just winding up now and getting underway, he says.

Advance Retail has a team of 15 developers working in Visual Basic, Visual Studio, .Net and SQL server.

The company, which was acquired by Australian retail software group 3Q Holdings in March, has sold its retail management software in 14 countries, including Canada, China and Cambodia, says McGeachen.

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Tags retailposDymockskioskdigital books

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