New Customs CEO appointed

Ex-IRD manager takes top job; will inherit $75 million JBMS project

Carolyn Tremain has been appointed chief executive and comptroller of customs for the New Zealand Customs Service. She is currently deputy commissioner service delivery at Inland Revenue, a position she has held since August 2007.

Her appointment is for a five-year term and she will take up the position on September 19. Tremain will join Customs at a time when the $75 million Joint Border Management Systems project is getting underway, following budget approval last year.

In her current role, she is responsible for the frontline service delivery functions of the IRD, which include audit and investigations, contact centres, customer operations, customer and product innovation, litigation management and the integration of new government programmes.

Tremain has held senior management roles in the public and private sectors for nearly 18 years. She has been a deputy commissioner at Inland Revenue since November 2004.

Previously, she worked for Air New Zealand Group from 1990 to 2003 as head of human resources.

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Tags Customsjbmscarolyn tremain

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