The Ministry of Social Development is planning to introduce enterprise search capability, initially across a limited area of its repositories of structured and unstructured data, with the option for expansion in the future.
Current search tools at the ministry are limited to those provided within individual systems such as the department’s electronic data and record management system (EDRMS) and its intranet, says lead public affairs advisor Lee Harris-Royal.
“We envisage that an Enterprise Search tool will span multiple data sources providing search results in a single view, meaning staff will only need to understand and use one search engine. It will also search through documents and unstructured data,” she says.
The current plan is for the new tool to provide search of the EDRMS, the CYRAS Child Youth and Family case recording system search and the intranet. “This provides an achievable and manageable first phase for delivery,” says Harris Royal, but it will be a full production system, not a pilot. “We will then assess the value in extending the search capability across other key business systems.”
A request for proposal (RFP) has been issued, with a date in early November expected for the selection of a supplier. “We would want the initial search engine up and running within a six month period from finalisation of the RFP and approval of the business case,” says Harris-Royal.