Wellington DHB checks out CEO’s gut feel on ICT shortcomings

Investigation into ICT systems launched

The Wellington region’s Capital and Coast District Health Board has launched an investigation into whether its ICT systems are picking up all possible opportunities to claim government payments for “things such as treating patients from outside this district, or for treating injuries where ACC cover is available,” says CEO Ken Whelan.

He acknowledges that, in trying to reduce the Board’s deficit he is acting so far on no more than a “gut feeling” that the ICT systems may not be fully meeting the needs of this organisation to capture all of that revenue.

“So the first order of business is to see whether my instinct is correct — and I’ve asked staff to initiate some work to check that out,” he says.

“They’ll be checking whether the existing software has the functionality we need as an organisation, and also whether we are making full use of the functionality the software does offer.

“However, we don’t know any of the answers yet”.

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