Cortex provides cloud control for real estate agent

Move to cloud prompts agency to switch providers

Prestige Real Estate’s first foray into cloud computing certainly proved to be a lesson well learned.

Management understood the concept of centralised systems, which was suited to their vertical application that needed to be accessed from anywhere and at any time from a consolidated platform from which all employees would work. The attractions of streamlining the business further led to the cloud decision.

Just one problem: the vendor who took them into the cloud had an elementary system that didn’t do the job, including such basic issues as internet connections that didn’t work consistently.

Prestige turned to MHA Cloud Solutions, which largely differentiates itself by including the Cortex control panel as part of its suite. Cortex was purchased earlier this year by Citrix in a multi-million dollar deal.

“It sets us apart from other providers by tying everything together,” says MHA managing director Paul O’Brien. “We’d been using Cortex for five years.” Cortex is about to be rebranded as Citrix.

MHA, which had been offering cloud predecessor solutions – ASP in those days – since 2002 has developed a suite of applications. O’Brien says the company was able to switch Prestige’s systems in a weekend.

“There’s one hosted desktop, and all the agents can connect remotely.

“The cloud market is really growing quickly,” he says. “We’re experienced 100 percent growth in the past 24 months.” MHA has 100 customers, of an average size of 10 employees.

The cloud provider has datacentre agreements with three separate vendors. “It’s better to rent space in datacentres. It’s more about spreading yourself out in a lot of small spaces. Incidents like the Christchurch earthquake have brought that home.”

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Tags ems cortexmha cloud solutionsprestige real estate

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