Orcon broadens use of hosted software

Orcon carrier-grade users will locally access and operate i-conX billing software

With a year’s experience of using a hosted billing system for its international voice carrier interconnect settlement, Orcon is now implementing the same system for its domestic carrier interconnect customers.

Orcon carrier-grade users will locally access and operate the i-conX v.10 billing software via a remotely hosted, secure, fully web-based solution. File importation, rates management, rating tasks and data storage are hosted offsite. It is not necessary to install any in-house applications, says Orcon chief technology officer Thomas Salmen; the software is accessed straightforwardly through a web interface.

The latest deal was announced at the Pacific Telecommunications Council (PTC) 2012 conference, in Hawaii earlier this year.

Orcon has historically relied on internally developed software to do its wholesale billing. This, however, was tailored to retail broadband and toll billing and less suitable to the wholesale role. The company considered further internal development for wholesale application, but at the same time explored the market for ready-made offerings.

“We found the market quite well served by a number of vendors,” says Salmen; and the deal with i-conX for international billing “proved one of those rare and fortunate occasions where a supplier makes ambitious promises - and then delivers on them.”

Adoption of i-conX billing was Orcon’s first venture into hosted software for its core business, he says.

Its major advantage as against in-house software was in speed to market, Salmen says; but the pay-as-you-go charging model is also a significant plus.

Orcon may in due course use analytics and financial modules of the-i-conX offering, but it is not suitable for extension to the company’s retail billing, he says.

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