Mobile issues at Dunedin Casino blamed on Telecom's XT

Call service to 40 BlackBerries disrupted, IT manager says

Cellphone problems being experienced by staff at the Dunedin Casino are being blamed by Vodafone on interference from Telecom’s new XT network, according to the casino's IT manager.

Bertie Enochs says his users are falling off the network.

“I’m not absolutely sure why but Vodafone says it's Telecom’s new network that is interfering.

“We’ve got 40-plus Blackberries connected through the PABX. Calls are going straight to voicemail, then we don’t get a text telling us there is a message.

“You can see the phone is well connected and we’re still getting email.”

He says he’s been using a Blackberry for three years and has never before had this type of problem.

Enochs says it appears the field on the Telecom cell towers is so strong that it kills other things.

Vodafone and Telecom go to court tomorrow over the issue. Vodafone is seeking a substantive injunction against Telecom as well as damages and costs.

A Telecom spokesman says as the matter is before the courts the company is not able to comment on the claims.

Vodafone spokesman Paul Brislen says it is entriely possible the issue is network interference. He, too, was not prepared to comment further, instead referring Computerworld to Vodafone's statement of claim which says interference problems are widespread.

If the Vodafone case fails, Telecom will go fully live with the new network a week tomorrow.

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Tags VodafonetelecomxtNetworking & Telecomms ID

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