The Ministry of Education has signed an enterprise licensing agreement to deploy Unison, an enterprise workflow platform and application tool set from Hindin Solutions, throughout the “education sector”.
In practice this means the ministry itself and schools, says CIO Leanne Gibson.
Several teams within the ministry have been using elements of the Unison suite for some years. The move to align onto a single licensing agreement was a “natural part” of the ministry’s periodic asset refresh programme, Gibson says. It was not a result of encouragement from outside sources, such as the Internal Affairs’ all-of-government ICT teams, she says.
The contract, which is valued at $1.495 milion over five years, went to open tender.
The single agreement means teams in the sector who want to use Unison tools will pay no further licensing fees.
The Unison toolset supports contact-centre management, stakeholder engagement, contracts management “and many other real-world scenarios”, says Hindin. “Unison is a fully integrated enterprise knowledgebase, stakeholder communications and business process automation platform which allows businesses, both public and private sector, to make accurate and timely information available to staff and stakeholders.”
Education-sector users will include internal staff in various ministry groups including call centres, field workers using a mobile interface and external users including schools and teachers, and child-education psychologists.
Hindin has already developed custom applications for the Unison platform in partnership with the Ministry of Education in addition to the core applications, Unison ContactsManager, Unison KnowledgeBase, Unison TeamFlo and Unison MemoManager.
Additional applications could be developed across the business where there is a need for education sector employees and their suppliers of services to work together and manage key information in a coherent and efficient way, says the ministry.
There are units within the sector using other toolsets for the functions covered by the Unison suite. They will not be pressured to change, Gibson says, but the ministry does have a consultancy team that will advise anyone thinking of moving into or upgrading such functionality and they will clearly bear the single licence arrangement in mind when tendering their advice, she says.