UPDATE - 14 May: Maxnet, which owns Fyx, has pulled the plug on its Global Mode feature. "While legal opinions have supported FYX’s global mode under New Zealand law, there are matters that require further consideration before continuing the service," says the company. Speaking at the NZ Hi-Tech Awards, Maxnet CEO John Hanna said the feature is down but not completely ruled out, and may be reinstated in the future. Prices have been reduced to reflect this change. Future and existing customers wishing to continue with FYX will pay a new, reduced price of $30.30 per month, with $0.30 per GB for data.
After a weekend of speculation over what the Fyx service could be, owner Maxnet has revealed details and pricing for its fledgling ISP.
Fyx is a broadband ISP aimed at “power internet users”. The service does not use plans or data caps, and instead opts for a pay-as-you-use system.
Users pay $34.34 per month ($59.34 per month for a naked line)as a connection fee, plus an additional 34c per GB of data. Fyx says the extra cost for a naked line is reflective of the approximate $25 extra it pays for line rental fees on connections without a phone line.
This means that for 30 GB of data a month a user would pay around $45 with Fyx, compared to Telecom’s $85 (includes calling), or Orcon’s $75 Genius service (includes VOIP).
Maxnet says the new ISP will cater for users wanting to stream media content from overseas.
“Both Maxnet and Fyx will offer fast and reliable internet speeds for power internet users,” says Maxnet CEO John Hanna.
"The difference is that Fyx will enable residential users to access larger, global content, while Maxnet will continue to concentrate on its business customers and partners, offering mission-critical connectivity, hosting, online back-up and end-to-end virtualisation services”.
Fyx is offering what it calls a “global mode”, which will let users stream overseas content that might otherwise be location locked to them, for instance Netflix or Hulu. On the Fyx website it warns customers that not all geolocked services will be available, or will continue to be available in the future. Circumventing geolocked content is still a legal grey area, for instance with Netflix this goes strictly against their terms of service agreement.
"We’re just providing an internet connection. We strongly, strongly encourage internet users to comply with the terms of their content providers," says Andrew Schick, internet services lead at Maxnet.
Currently the Facebook page for Fyx shows that it likes Netflix and ESPN, which also blocks access from certain regions. Asked whether this display might confuse a customer into thinking these services could be used above the board, Schick says the company might need to do more to be clear about its service, but utlimately users are responsible for how they use it.