The Department of Corrections is seeking registrations of interest for the supply of 250 kiosks for its prison service. Apparently, they may need to be ruggedised.
According to the ROI document, the current kiosk service is “not highly regarded” by prisoners, who find it un-engaging or offering limited value.
“As a result, the kiosks are frequently targets of vandalism,” Corrections notes. “... the prevalence of vandalism has reduced over the past 12 months following relocation of kiosks to prison areas that are more easily monitored by prison staff.”
The current service provides non-personalised Corrections/Justice information via a secure intranet-based web service.
Corrections says it has two future service visions that may include introducing kiosks into some or all of the 131 Corrections community offices or agency hubs, and extension of self-service and multimedia in prisons with the potential to deliver to several thousand devices.
The current kiosks consist of a standard PC with touch screen, secured within a hardened steel case. The touch screen is the only technology component accessible by the prisoner and limits their actions to selection and scrolling of text-based information provided.