Seafood trainer implements process mapping

FINNZ delivers process mapping system for the Seafood Industry Training Council

The Seafood Industry Training Council (SITO) has implemented Mavim Rules to bring together all of its business information, tools and processes.

“Our procedures weren’t up to date and we had a lot of remote users,” says administration manager Teressa Jones-Madill. “We needed to get things into a central location that everyone could use.”

Jones-Madill brought in FINNZ, which was set up in 2003 to provide consulting services, software development and data processing for the seafood industry, to look at the systems and processes and to make improvements.

After data cleansing and scoping exercises, FINNZ implemented a Mavim Rules solution. The Dutch company provides high-end mapping of processes.

“FINNZ set up work streams and added new content for the various sectors,” Jones-Madill says.

Sector managers travel around New Zealand, liasing with industry verticals such as aquaculture, retail and wholesale, vessel operations and Maori.

“Now we have all our information in one area,” she says. “Our change processes are interlinked so we only have to make a change in one place and it is replicated. That’s enabled us to save a lot of time by turning our work around much more quickly.

“It has given us scalability and version control.”

It has also helped SITO move to a self-audit model that has been mandated by the New Zealand Qualifications Authority.

FINNZ signed a partnership deal with Mavim last year. It operates the only Mavim competency centre in New Zealand.

Since its early days, FINNZ has broadened its client base to include education, government and the banking sector. Customers include Kiwibank and Biosecurity New Zealand. It also has the Falkland Islands government as a customer.

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