Telecom ISDN customers experience outage

Regionally-contained incident follows yesterday's CDMA drop-out

Telecom suffered yet another outage this week, with a small number of customers who use its ISDN service experiencing what Telecom describes as a “small, intermittent outage this morning from 8.30am to 10am."

In a statement to Computerworld, Telecom spokesman Ian Bonnar says “43 customers from the North Shore north may have experienced degraded or loss of service during that time.

“At this stage we think it is related to a recent hardware upgrade to increase capacity.

“We’re monitoring it closely but it’s stable.”

Telecom is talking direct to the customers, who are account managed, Bonnar says.

Yesterday, customers on Telecom’s legacy CDMA network experienced an outage, and XT customers from Taupo south were affected by a major outage late last month.

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