Telecom CEO Paul Reynolds confirmed at today’s media conference that the incumbent’s chief transformation officer, industry veteran Frank Mount, was asked to resign because of the XT problems. According to Reynolds, it was Mount’s responsibility to ensure the smooth operation of XT, saying this “clearly didn’t happen”. According to Paul Reynolds, Mount was not in charge of the crisis management team for the outages. Instead, David Havercroft, Telecom's chief information officer, took over and led the crisis team for all the recent XT outages.
Chris Quin and Alan Gourdie await Paul Reynolds' arrival at today's XT briefing
Reynolds however doesn’t expect there will be any further resignations at Telecom over the XT outages. He refused to say whether or not Ron Spithill’s board seat at Telecom will be vacated. Also, Reynolds didn’t comment on Alcatel-Lucent NZ CEO Steve Lowe’s abrupt resignation, which is widely said to be due to the XT failures, saying it was a matter for Alcatel-Lucent.