Ports of Auckland has combined its information and cargo management systems into one online product named InterACT, which it launched last night.
InterACT allows registered users to connect with Ports of Auckland’s container management systems, displaying in real time all categories of operations.
This includes "live" alerts on container status changes and updates. InterACT also enables registered users to order the full range of Ports of Auckland's ancillary services for containers such as washing, weighing, x-rays and inter-wharf shuttle transfers.
Ports of Auckland sales, marketing and product development manager Richard Potton says the name "InterACT" indicates interaction between all the port's customers including shipping lines, cargo owners, freight forwarders, transport companies, rail and government agencies such as MAF and NZ Customs.
“The concept behind InterACT was to combine all of Ports of Auckland’s products into one system creating a simple, efficient and time saving tool for our customers” he says.
“One of the many benefits that InterACT offers is the ability for the user to subscribe to a ‘Supply Chain’ and set up ‘alerts’ that advise when a container has been loaded, discharged or gated in or out of the port.” Users gain access to InterACT through standard browsers such as Internet Explorer, via links on the Ports of Auckland website.