The Ministry of Justice has reviewed its ICT service arrangements and decided to move to a multi-sourced vendor model, engaging three new service providers to work alongside its existing partner, Gen-i.
Gerald Aberdeen, general manager information and communications technology, says a new contract has been signed with Gen-i for telecommunications services, in partnership with justice sector colleague the Department of Corrections.
This will allow the ministry to improve and future-proof its voice and data networking technologies, he says. It will also allow the ministry to be more agile in scaling its network to better provide technologies such as desktop video conferencing and wi-fi in the future.
The networks that connect to ministry buildings will be upgraded and telephones will be changed to voice over internet protocol.
TelstraClear has been contracted to provide ICT security. This includes managing internet access, protecting the environment from unauthorised users (firewall management), scanning of emails for issues such as viruses and scams, remote access (VPN), anti-virus for desktops, and disk encryption for laptops.
Revera has been contracted under the all-of-government agreement to provide services, including computing, storage, back-up and housing of ministry services. Aberdeen says this means the ministry will no longer need to buy hardware such as servers to store data or run applications.
Fujitsu has been contracted to provide core infrastructure services. It will be responsible for service desk, desktop management, email server management and the new role of service aggregator, where it will have responsibility for managing all other IT infrastructure suppliers.