Senior IS executive: John Buckler, ITS director Reports to: Finance director
Size of IS shop: 34
Mobile PCs: 140
Hand-held devices: 30
Total screens: 1876
Industry: Education services
PC environment: Windows XP, Cyclone
Server environment: Windows, Novell, Unix, Linux, VMWare, VAX, Sun,
DBMS: SQL, Oracle, MySQL
Address: Corner Ellesmere Junction and Springs Road, Lincoln,
Key IS projects this year: New PABX; PeopleSoft V9; PeopleSoft HR
and payroll; timetabling, exam scheduling and room booking software
implementation; Microsoft Exchange implementation; eResearch
technologies; wireless mesh network; restricting implementations of
Offi ce 2007; new SOE developments; portal selection; EDRMS/ECM
selection; new Building with five computer suites and hi-tech
landscape design studios.
AS WELL AS implementing IT initiatives to improve administrative
processes and IT facilities, ITS at Lincoln is actively engaging with the
teaching and research communities to increase its productivity and
service levels in those areas of core business.
Two such initiatives are the implementation of Smartboard technology
in all lecture theatres along with technology to record, package and distribute
visual and audio from the lectures in a form that students can playback on a
range of devices; and the increased use of IT in research (coined as
The implementation of the new version of the PeopleSoft Student
Management System with increased self-service functions has
highlighted the fact that packages, for example, student management
systems, timetabling systems and course management systems often
have overlapping functionality.
As a result Lincoln is faced with the decision about which one to use,
says John Buckler, ITS director. He says this is leading the university
to look at portal technology as a possible way to provide functionality
by plugging in components, or web-parts, as needed.
Buckler says while telecommunications costs are still a big
expense for Lincoln, some savings have been made due to increased
competition created by additional fibre laid out to Lincoln for the KAREN
network. Server and storage virtualisation has been a great success and
is helping reduce IT operation costs and increase reliability.