Senior IS executive: Peter Winquist, IT director Reports to: Deputy president corporate services
Size of IS shop: 54
Mobile PCs: 340
Hand-held devices: 100
Total screens: 3713
Industry: Education services
PC environment: Mac OS; Windows XP, Vista; Apple, IBM
Server environment: Mac OS, Linux, Netware, Solaris, Windows 2000,
Dell, IBM, Sun
DBMS: Oracle, SQL, MySQL
Address: 139 Carrington Road, Mount Albert, Auckland
Key IS projects this year: PeopleSoft upgrade.
LIKE OTHER TERTIARY institutions, Auckland’s Unitec is aware of the
impact of government policy and the competitive nature of the New
Zealand tertiary education market.
Challenges include the normal pressure on IT project budgets and
regular ICT operations, coupled with the strategic need to improve
corporate efficiencies, profi tability and the student experience.
ICT systems and ICT development are needed to improve services
and processes and to monitor operational performance at Unitec. ICT
offers support for all information technology services and systems
across the Unitec campuses, and Unitec’s “Ask IT” help desk is a single
point of contact for Unitec students and staff from all departments and
schools. Ask IT logs, manages, co-ordinates and resolves all requests
relating to Unitec information technology services.
Unitec has a new IT director, Peter Winquist, following the departure
of John McMaster from the role.
Winquist says the coming 12 months will be an interesting and busy
period for ICT projects, with business process reviews and a PeopleSoft
upgrade to version 9 on the agenda, and ongoing server and software
Unitec will also make a signifi cant investment in disaster recovery
and business performance systems this year. Knowledge management
systems, mobile communications and e-business portals are further
areas of ICT focus.
A light outsourcer, most ICT functions are performed in-house via
Unitec’s IT team of 54. Exceptions are PC maintenance and on-site
warranty support, which is outsourced to Cyclone Computers, and
AV design and installation. Key ICT vendor partners on performance
management systems and projects include Vodafone, IBM and Oracle.