Outage at IBM's Auckland datacentre worsens

Service to clients down since 3am Monday, IBM has no updates

IBM's problems with its datacentre in Auckland are apparently being compounded by new issues. The service has been down since 3 am yesterday (Monday).

Requests for information for an update today (Wednesday) from Computerworld were unanswered as of 11am. We have been referred to a company contact in Melbourne.

The $80 million datacentre, which opened in May 2011, provides cloud service to major IBM clients.

"While working to resolve the outage of New Zealand Virtual Server Services, a new technical issue was experienced which continues to affect the delivery of this particular service from the data centre," says an emailed statement from an IBM spokesperson, in response to Computerworld's enquiry.

"Our team of global experts continue to work on this as a high priority and remain committed to restoring service for our clients."

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