IBM is buying Irish public sector social software company Cram Software, a long-time partner for an undisclosed sum.
Cram Software claims more than 80 government agency customers globally that use its product to deliver welfare, social insurance and both individual and employer based social programs.
Cram, Gaelic for "care and protection," was founded in 1990 and has benefitted from investment by the government backed Enterprise Ireland scheme. It has 700 employees in Dublin, the US; Toronto; Frankfurt, Canberra and Bangalore.
More than 90 percent of Cram's clients use IBM WebSphere middleware and nearly 70 percent of its clients use IBM hardware. Cram's software is certified for use with the IBM Government Industry Framework and has been part of IBM Global Business Services' Integrated Case Management solution since 2001.
IBM said the acquisition would strengthen its Smarter Cities initiative. Last year the company opened its first Smarter Cities Technology Centre in Dublin at IBM's R&D Lab.
"We are working to help cities and governments at all levels transform the way they interact with citizens while improving efficiency," said Craig Hayman, General Manager of IBM Industry Solutions. "We all have stories to tell about standing in long lines or making countless phone calls to gain access to government services, but it doesn't have to be that way. Together with Cram, IBM can transform the way citizens do business with government in a way that benefits everyone."
"After 13 years of experience working with IBM, we know our companies are an excellent fit", said John Hearne, CEO, Cram Software.
Cram Software will be integrated into IBM's Software Group, which is a key driver of growth and profitability for the company. The acquisition is anticipated to close by the end of December subject to the satisfaction of customary closing conditions and applicable regulatory reviews.