Amazon struggles to restore data to European cloud customers

Developers vent frustration on Amazon support forum

Amazon is struggling to restore customer data lost because of an outage at a data center in Ireland, as developers grow increasingly frustrated over the inability to access applications they have built on top of Amazon's cloud service.

"We are continuing to make steady progress in delivering recovery snapshots to affected customers accounts," Amazon wrote in its status dashboard Tuesday morning. The previous day, Amazon said a software error caused the deletion of Elastic Block Storage (EBS) snapshots that were incorrectly identified as unused.

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