Best Buy, EDS sign help desk contract

FRAMINGHAM (10/03/2003) - Electronics retailer Best Buy Co. Inc. said it has signed a five-year contract to outsource help desk and IT problem management operations for its stores and corporate offices to Electronic Data Systems Corp. in Plano, Texas. The value of the deal wasn't disclosed. EDS said it will initially provide help desk services to Minneapolis-based Best Buy from a facility in Winnipeg, Manitoba.

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