Harrah's Entertainment Inc.
Number of Employees: 43000
Number of IT Employees: 259
IT Employee Promotions in 2003: 12 percent
IT Employee Turnover in 2003: 10 percent
Percentage of women IT managers: 44 percent
Percentage of minority IT managers: 13 percent
Percentage of women IT staff: 42 percent
Percentage of minority IT staff: 23 percent
Training days offered per IT employee in 2003: 10
Training budget per IT employee in 2003*: US$4011
Harrah's operates 26 casinos in 13 states under the Harrah's, Harveys, Rio and Showboat brand names. IT employees are offered assignment rotations, promotions and targeted training. Feedback from IT workers is continuously gathered; this feedback is periodically reviewed, and any problems are addressed. As part of the employee review process, staff submit a "work/life balance statement" to discuss with their manager and facilitate flexible schedules. Harrah's targets 15 percent of employees to advance in their careers every year.