Universal Health Services Inc.
King of Prussia, Pa.
Number of Employees: 35000
Number of IT Employees: 315
IT Employee Promotions in 2003: 15 percent
IT Employee Turnover in 2003: 8 percent
Percentage of women IT managers: 40 percent
Percentage of minority IT managers: 10 percent
Percentage of women IT staff: 54 percent
Percentage of minority IT staff: 45 percent
Training days offered per IT employee in 2003: 3
Training budget per IT employee in 2003*: US$200
One of the largest for-profit hospital operators in the U.S., UHS owns or operates four-dozen acute care hospitals with more than 7,200 beds. IT employees are given a wide variety of assignments and are encouraged to seek technical and personal education opportunities. The company's Service Excellence Committee, made up of six IT employees, helps maintain principles of service and ethical management and recognizes IT workers for their customer service and ethical actions. Workers can also telecommute from a home office anywhere in the U.S.