Office automation solutions provider, Minolta SA (Minolta) -- part of the BIDVest Group -- says it partnered with Channel Data and Datacentrix Holdings Ltd. for the rollout of a structured backup system to securely automate and manage its ICT infrastructure.
The company says that three years ago it took the decision to implement SAP R/3 as its preferred business system, as well as SAP CRM, in an effort to empower its sales and technical personnel to improve customer relations.
"Considering the three-tier SAP technical landscape as well as development, testing, production on these two platforms, together with our existing file servers, e-mail, Lotus Notes etc. we decided that we required backup software that would automate and manage all these systems," comments Hussein Mangera, ICT manager at Minolta.
Subsequently, Channel Data, together with Datacentrix, and Minolta's ICT department, drafted a backup architecture, and, after detailed planning, decided to implement Legato Software's Backup software on all the company's servers, Minolta says.
Adds Mangera: "Although this was quite a challenging task, we managed to complete the project within six weeks. And, with the expertise from both Channel Data and Datacentrix, we were able solve a few initial technical glitches speedily."
Minolta's ICT personnel also underwent training at Channel Data training facilities -- the distributor is a Legato Authorised Training Partner for Africa -- and, says the company, are now sufficiently prepared and skilled to manage and resolve system issues as they occur.
Considering the volume of data and the daily backup window, Minolta says it decided to implement Overland's 4100 tape library to improve throughput and subsequently reduce the backup window.
"Key to this decision was a solution that would be delivered within budget, and offer reduced operator overhead. The Overland tape library met this requirement, as it offers integrated barcode reader capabilities for improved media management and tape handling, dual cartridge access ports -- also know as mail slots - that result in higher library accessibly with no interruptions," says Amit Parbhucharan, technology marketing director at Channel Data.
He says that the Legato and Overland Storage combination solution -- installed by Datacentrix -- has resulted in a 70 percent improvement in backup performance and restore tests have also shown a significant improvement over the old backup system.
"We at Minolta are very satisfied with the implementation, and will, together with our partners, always look at ways to improve our systems, and, ultimately, our services to our customers," concludes Mangera.