ICT market analyst, BMI-TechKnowledge Group, has announced the release of its latest report, titled "The South African Market for PBX, CBX and Other Voice Switching Technologies", which reveals that, during the year, 2002/2003, the South African market for PBX (Private Branch Exchange), CBX (Converged Branch Exchange) and voice switching technologies showed revenue growth of 3.5 percent.
Vino Govender, telecoms analyst at BMI-T, says that the size of the South Africa market for PBX, LAN-IP equipment and other corporate voice switching technologies, reached R1.36 billion (US$19 million) in 2003, excluding exports and sales into call centers.
"The exchange rate in 2003 also favored spending on imported equipment. Much of the demand for the middle range PBXs stemmed from the SME sector, and some vendors have targeted this market segment aggressively to grow unit sales and revenue. In revenue terms, the market is forecast to grow at a compound annual growth rate (CAGR) of 7.2 percent per annum over the period 2003 to 2008," adds Govender.
The BMI-T PBX Report says that augmentation revenues also grew, as companies preferred to scale up units rather than purchase new equipment. Digital handset revenues also declined significantly, as a result of the simultaneous fall in sales of these devices.