JOHANNESBURG (03/23/2004) - Datacentrix Holdings Ltd. has been awarded a three-year outsourcing services contract with The Liberty Group. The deal encompasses a comprehensive desktop hardware maintenance contract that spans approximately 4,500 devices nationwide.
Stewart Barker, MD for Datacentrix services, says, "The new partnership is an evolution of a business relationship with Liberty that initially revolved mainly around the provision of HP equipment."
Pointing out that the Liberty Group has strict policies and rules when engaging in new local business contracts, Chris Pieters, head of client support at The Liberty Group, says Datacentrix' delivering on its service level agreements (SLAs) and the company's extensive experience in hardware and the end-user outsourced arena, as well as its strong track record in Black Economic Empowerment (BEE) initiatives and corporate responsibility, were important considerations.
"We have dealt with Datacentrix in the past, and the company has a good understanding of our ICT requirements and business ethos -- the service that we have enjoyed over the past months justifies our confidence," he adds.
Datacentrix has allocated a dedicated team to the Liberty account. The team is located across the country, and has immediate access to hardware components to meet the requirements of the contract.
"This latest agreement is the start of a long-term business partnership with The Liberty Group, which holds many possibilities for the future," Barker concludes.