Internet Solutions expands VPN service

JOHANNESBURG (03/18/2004) - Internet Solutions Pty. Ltd. (IS) has announced that is extending its VPN offering globally, in a bid to meet the needs of its customers who require connectivity to their offices worldwide.

IS has interconnected and extended its VPN footprint in both London and New York via the IS International Fibre Network. This fiber-optic connectivity aims to connect London, New York and the South African PoPs in a redundant meshed configuration. The company has also established interconnect agreements with global network providers, such as Cable & Wireless PLC and AT&T Corp.

These providers offer IS customers the ability to connect to a local PoP in their respective locations while still maintaining a single point of contact for support - IS.

The reporting and management functionality is performed by IS, and is made visible via the IS Customer Zone, an IS managed service. This means that support calls are logged via IS, ensuring that all configuration changes, fault reports and related issues are taken care of, through one interface, regardless of whether the service is delivered across the IS-owned backbone or via one of IS' International carrier partners, IS says.

International VPN aims to allow businesses to connect securely with guaranteed service levels, thereby circumventing the risk of Internet-based attacks and the "best effort" service that is often not sufficient for certain applications that may be latency-dependent. Running the solution as a secure network also means reduced costs with regards to security and monitoring, IS says.

Customers are also said to be able to run separate applications, each in a guaranteed Class of Service and have this performance honored end-to-end (or from site to site) - irrespective of where the international site might be geographically located. These performance metrics are offered with a strict Service Level Agreement (SLA).

"The ability to achieve the availability metrics is made possible via the fully meshed, redundant network infrastructure underlying all IS VPN solutions. The ability to honor various Quality of Service schemas from site to site is made possible by the internationally recognized Architecture for Voice, Video and Integrated Data (AVVID) configuration of the IS MPLS network," says Mark Hamburger, manager of the VPN division at IS.

In terms of uptime and adherence to Quality of Service metrics, measured by the ability of the end-user to work optimally, IS offers SLAs from site to site incorporating the "last mile", and takes responsibility for resolving faults on the local access lines, the company says.

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