JOHANNESBURG (01/16/2004) - MCI (WorldCom. Inc.) and Synnex Corp., a global ICT supply chain services company, have announced that they have entered into an agreement in which Synnex will market and sell MCI's portfolio of business voice, data and Internet solutions to its value-added reseller (VAR) channel.
Together, the companies will target the Synnex broadbase of VAR business partners, enabling them to deliver complete ICT solutions to their end-user customers.
"MCI and Synnex are joining forces to meet the growing enterprise demand for best-in-class bundled communications offerings," says Jarrett Appleby, MCI senior vice-president, MCI Solutions. "Our newly formed relationship with Synnex is a great example of how MCI is broadening and deepening its distribution channels to expand our customer base and drive new revenue growth."
By focusing on a select set of technology OEMs, Synnex aims to offer in-depth knowledge in products and marketing programs to assist resellers in effectively selling to end-users.
With this announcement Synnex says that it adds a new dimension of service capability, to enable resellers to combine ICT products with communication services.
"MCI has designed a unique and comprehensive program for our customers," says Peter Larocque, executive vice-president of distribution at Synnex. "For solution providers focused in communications and data networking, our alliance with MCI enables them to tap into an unparalleled suite of global communications products and technical support, while offering them additional revenue and profit opportunities."
Under the terms of the agreement, Synnex resellers will have the opportunity to offer their end-customers a comprehensive range of MCI voice, data and Internet services, including:
-- MCI Broadband services, like MCI Internet DSL designed for always-on, high-speed connectivity;
-- MCI Advantage, the company's VoIP service that aims to converge voice, data and Internet onto a single network, allowing businesses to streamline network management and lower costs;
-- MCI Contact Center Solutions that are said to leverage the latest IP-enabled voice technology for companies to enhance customer service operations and;
-- MCI Virtual Private Networks which aim to help companies to securely connect remote locations and users to their corporate resources.
MCI has worked with Synnex to develop a custom-tailored and innovative program aiming to meet the needs of Synnex solution partners. MCI is providing Synnex with a comprehensive Web-based portal, designed to enable a single point of entry for resellers to access product and sales materials, online training, pricing information and contracts for MCI's vast portfolio of business communications services.
In conjunction with Synnex' existing array of reseller programs and promotions, MCI has also created specific product promotions that will be exclusively offered to Synnex resellers.