Numbering problems with VoIP identified

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Number administration agency to examine PSTN-VoIP transition issues

The authority that controls New Zealand’s numbering plan is embarking on a fact finding mission to Europe, to determine how numbers should be allocated in the transition from traditional fixed-line PSTN voice services to VoIP.

Number Administration Deed (NAD) administrator Susan Wells says representative Jonathan Hope will visit the regulators OfCom in the UK, Comreg in Ireland, PTSE in Sweden and National IT and Telecom in Denmark, as well as telecommunication providers in those countries.

Among the issues he will look at are policies around dealing with “fixed line” services that aren’t tied to a specific location (VoIP), how to ensure number ranges aren’t hoarded, how to monitor usage and how to treat ‘golden numbers’, which are phone numbers with attractive number combinations that may form words.

Wells says NAD is revising its allocation methods and governance structure.

The NAD is an industry committee of telcos currently providing PSTN phone services in New Zealand and require numbers for their customers. It has 17 members, each of whom pay an annual $10,000 fee to belong. However, not all telcos have chosen to join.

At the behest of the Commerce Commission, the NAD and the Telecommunications Carriers Forum set up a joint working party and released a draft code late last year on how it intended to manage the numbering plan.

However, the Commission was concerned that the code focussed on governance – the working party had suggested the formation of a new management group that would fall under the auspices of the TCF – at the expense of dealing with methods of allocating numbers in the new IP world.

The independent chair of the NAD, Richard Rowley, says some members of the industry believe that the numbering plan should be controlled by the government regulator, while others say that an industry body can manage it cheaply and more effectively.
Comments
Phone Numbers Are So 19th Century Look at how the Internet hides the numbers it assigns to everything under a layer that lets you refer to them by names-the DNS. That way the numbers can change, and you never have to know.

Why can't the phone system work the same way?
Posted by Lawrence D'Oliveiro at 14:15:45 on September 8, 2010

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VoIP To the person who said VoIP numbers look different -

This is nothing to do with VoIP, there are other landline providers who also have numbers that you think are "different". It's only because people have become familar with older Telecom ranges in the past.

You also can't port numbers with Skype. Providers like Skype acquiring local numbers through providers in Australia who acquite them from NZ resellers is one of the issues the NAD is investigating,
Posted by Anonymous at 21:11:19 on September 2, 2010

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Doesn't look local My biggest problem is that VoIP numbers are different to Telecom issued numbers. For the average person, they don't recognise this is a local number.

For example, numbers in Tokoroa are usually 07 886 xxxx. My VoIP number from 2talk is 07 280 8xxx, but yet it's not obvious that it's a local call in Tokoroa (because it 'looks different')
Posted by Bogues at 11:51:59 on September 2, 2010

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Happy Skype customer for over 2 years We ported to skype in 2008, paid one upfront cost of around $200 which covers an entire years worth of national calls and number rental. Coupled with naked broadband from Tesltra, it has saved my family shedloads of cash already.

Mobile numbers are still charged, about 22 cents a minute, but we rarely call mobile numbers. And with a Skype handset, it is pretty much the same as using a 'normal' phone.
Posted by Mike at 11:38:21 on September 2, 2010

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Good idea It is a good idea to learn from experience in other countries, since VoIP is certain to appeal to a growing number of business and private users.

Though, it seems like the objectives described here could be achieved by picking up the phone and talking to the relevant organisations and asking them to share their experience. Or even through review of their policy documents (some are published online)... One hopes that more will be achieved than what is mentioned here.
Posted by Anonymous at 8:45:15 on September 2, 2010

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I love VoIP It is a shame that NAD is protecting the big players like Telecon ,TCL and Voda so they can maximize the profit of their products ie old copper at the expense of customers and progress.
111 info can be shared using XML between the e services and can be treated like a mobile call#usage ..yeah right "Big Brother again" and who cares about gold numbers?
I already ported to VoIP and I am very happy and I pay $7 a mounth not $45 - $50 plus I have access to lots of features I will never use.

Posted by Telco Guru at 7:13:45 on September 2, 2010

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I love VoIP I suspect the NAD's smell a dollar to be made - money for jam really, if you control the allocation of a resource like this - no different to issuing number plates really. With number portability rules and VoIP as well as mobile phones, what's the point of trying to preserve any meaning between number and location? Let's just get the number issued for as low a fee as possible and then the "registry" of who has it will be what happens when you ring it! If you get allocated a "golden" number - your good fortune!
Posted by Anonymous at 9:01:38 on September 3, 2010

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