Oracle adds Kiwi financial services provider to banking portfolio

“We’re a niche player by choice, with a strong emphasis on new product development."

Heartland Bank, a specialist financial services provider offering banking and lending services in niche consumer, business and rural sectors across New Zealand, has selected Oracle’s suite of banking products, a pre-integrated suite allowing the bank to focus on strategy and innovation.

As part of a broader business transformation, the applications and technology from Oracle products allows Heartland Bank to better respond to market changes and customer needs.

“The fast growth and success of our business is based on our unique approach to the market and the ability to give our customers the unique products they need in a timely fashion,” says James Mitchell, Chief Operating Officer, Heartland Bank.

“We’re a niche player by choice, with a strong emphasis on new product development. Responsiveness and agility are critical to our success, while continuing to reduce operational costs.

“We chose the Oracle suite of banking products because it is tried and tested with big, global banking organisations, yet it is scalable enough to meet our needs as a smaller local player looking to grow.”

Oracle FLEXCUBE and Oracle Financial Services Lending and Leasing applications allows for flexibility through Heartland Bank’s product offerings and processes, without the bank’s IT team being required to do further development and customisation of software.

The Oracle banking products provide Heartland Bank with capabilities in niche areas such as intermediary-introduced lending channels.

“Oracle’s investments in R&D allows a company like us to compete and invest in the market because it gives us world-class, best-of-breed capability on New Zealand terms,” Mitchell adds.

“Throughout our engagement, Oracle has come to understand our business aspirations; giving us a high level of trust in the relationship and complete confidence that they will continue to help us achieve our strategic business goals.”

As the banking industry continues to experience unprecedented changes, Venky Srinivasan, Vice President Japan and APAC, Oracle Financial Services, adds that Heartland Bank need access to proven, secured, scalable, flexible solutions.

“Oracle’s suite of banking applications are designed to reduce operational costs, manage risk more effectively and simplify processes, while enhancing the customer experience,” Srinivasan adds.

“We are pleased to be a partner to Heartland Bank and assist in meeting its business objectives, while delivering a scalable, secure platform to support future growth.”

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