Spark New Zealand has signed a five-year agreement with Globetom, a South African product development and systems integration company.
Terms of the deal will see Globetom provide its flagship convergent billing and prepaid platform GP3, for prepaid voucher management, distribution and prepaid loyalty to the Kiwi telco.
“The fact that Globetom offered a comprehensive voucher management and loyalty platform in a single solution made their offer to us very compelling,” says Dr. Claire Barber, General Manager of Change and Technology, Spark New Zealand.
Spark says GP3 has initially been rolled out in the company for prepaid voucher management resulting in total prepaid voucher management control functions being rolled out on a single platform.
The management functions include voucher generation, distribution to electronic distributors and full life-cycle management of vouchers.
The system also includes processing of sales from distributors for revenue assurance purposes.
“I have been very impressed with the capability of the Globetom team throughout the project to deploy the GP3 solution,” adds Lisa Chapman, Delivery IT Integrator, Spark.
“We had a mixture of both on and off shore technical and project resources working alongside the Spark team and the collaboration between the teams was outstanding.
“Globetom ensured that they fully understood Spark’s business processes and technical environment, resulting in a smooth migration from our legacy platform and seamless deployment into production.”
Future rollouts are planned which will further enhance Spark New Zealand’s renewal and innovation strategy by leveraging other system functions offered by Globetom.
Globetom’s contract with Spark New Zealand marks its entry into the APAC region and further extends its GP3 market penetration.
At present, GP3 is used by multiple customers spanning Nigeria, Qatar, South Africa and Zambia for loyalty, voucher management, billing, electronic prepaid distribution, revenue assurance and transaction fulfillment.