Air New Zealand customers can now check-in using their mobile devices when travelling on the airline’s domestic or international services.
According to the firm, iOS and Android users, can check in anytime from 24 hours prior to departure until 90 minutes prior to an international flight and 30 minutes before a domestic service. The app will also provide passengers with an electronic boarding pass that will be recognised at the airport kiosks, up-to-date information on any changes to the schedule, personal travel details, along with traffic and weather forecasts.
Air NZ CIO Julia Raue said the app is a complete rebuild of the firm’s earlier mobile offering, mPass, and enhances the airline’s mobile offering with new features to be added regularly.
“We have thought long and hard as to what would improve our mobile app and make our customers’ travel more seamless regardless of where they are flying. I believe the new Air NZ mobile app will do just that offering them both what they want and need in an easy to navigate application.”
"Both the Air NZ mobile app and online check-in offer customers a new level of convenience, saving them valuable time allowing them to check in remotely and to print their boarding pass from home. Customers can also use their smartphone as their boarding pass with the app recognised by Air New Zealand kiosks,” said Air NZ GM for customer experience Calum Laming.
The new mobile app can be downloaded