Paint manufacturer Resene has solved data back-up and deduplication issues by implementing EMC Networker back-up and recovery software and dual EMC Data Domain deduplication storage systems.
The situation had become particularly acute, says IT infrastructure manager Charles Bell because the company was struggling with growing amounts of data that needed to be processed and stored.
“It had reached the stage where daily back-ups were taking between 15 and 16 hours to complete. That meant that if we started them at 5.30pm, they were still running when the next business day began.”
Application performance slowed, meaning tasks were taking longer to complete.
“Our users were particularly noting the tardy performance when it came to running our Microsoft Exchange email system,” Bell says. “With the back-up running in the background, accessing email and other day-to-day productivity tools took a hit.”
Unusually, Resene didn’t have offsite back-ups, which presented significant business continuity and disaster recovery issues.
Bell says there were challenges ensuring that important files were backed up, deduplicated and stored securely. The various processes that Resene had adopted over time had increased complexity and created inefficiences.
“We tried so hard, using a range of third-party vendors, to keep the deduplication working but it never really did; it actually ended up making things worse,” he says.
After conducting market research, the IT team contracted IDATA Resolutions, an EMC partner.
“They helped us draft a design document and an implementation plan before work began on the project,” Bell says.
A team comprising three internal staff and a professional services consultant from IDATA deployed the EMC solution.
Bell says data back-ups can now be finalised in around eight hours. Each night, data from production systems is backed up to one of the EMC Data Domain systems and is then replicated to the second at another location.
“It integrates very smoothly with out existing VMWare infrastructure,” Bell says.
The requirement to make tape copies of data has also been significantly reduced.