Telstra begins restoring services in Qld

The telco's customers will have access to emergency triple zero services once landline services are restored.

Telstra landline, mobile and broadband services are progressively being restored across Central and Northern Queensland following repairs to a damaged fibre optic cable at Colosseum.

The cable was damaged by severe flooding in the area on Friday evening and was repaired after Telstra technicians were flown into Colosseum by helicopter this morning with around 1km of fibre cable on-board for repairs.

Telstra technicians have accessed a damaged cable north of Harlin by four-wheel-drive and are currently repairing the damage.

Telstra has also put in place redundancy in the area via links from Darwin.

The telco's customers will have access to emergency triple zero services once landline services are restored.

AAP reported this morning that Telstra services were down across much of Central and Northern Queensland due to the severe weather from ex-tropical cyclone Oswald.

Optus mobile, broadband and 2G and 3G services are continuing to operate in some parts of flood-affected areas in Queensland.

The telco’s mobile network is operating from the Sunshine Coast to Cairns and mobile and fixed broadband services are operating in major population centres in Central and North Queensland.

It’s 2G and 3G services are operating in Cairns, Townsville, Rockhampton, Mackay, Gladstone, Bundaberg, Gympie and the Sunshine Coast. Some Optus customers are still experiencing mobile outages in Central and South East Queensland regions, including Longreach, Dalby, Tin Can Bay and Rainbow Beach.

Customers in Brisbane, Ipswich, the Gold Coast and Toowoomba are experiencing mobile disruptions due to power outages in the areas.

Power outages are also affecting fixed voice and broadband services in the Brisbane and Ipswich areas.

Optus has focused its attention on keeping Bundaberg’s mobile network operating normally due to the current flood situation in the area and the mass evacuation of residents.

“The Optus network team is closely monitoring the situation across Queensland to ensure we keep the network operational where it is currently available and to restore services as quickly as possible where sites have lost power,” Sam Kennedy, director Optus Queensland, said in a statement.

Earlier today Optus tweeted that engineers were working on restoring services but there was currently no estimate time on when services would be back up and running.

Follow Stephanie McDonald on Twitter: @stephmcdonald0

Follow Computerworld Australia on Twitter: @ComputerworldAU

More about: AAP, Optus, Telstra
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